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Roles & Responsibilities
The essential accountabilities of the veterans service office include but are not limited to:
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Advise clients regarding state and federal benefits and claim decisions by appropriate boards, agencies, and courts
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Explain laws, regulations, and codes that affect veterans, explain veterans rights, responsibilities
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Claim documentation
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Researches applicable state and federal laws, regulations, codes, and court decisions to develop effective arguments for benefit claims
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Assists clients in completing forms, obtaining documentation, and performs analysis of claims and decisions by federal and state veteran administrations.
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Compile personal information and assesses merits of benefit claims and applicability of information to claims
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Counsels and advises clients regarding financial and educational assistance, medical services, emergency shelter, vocational adjustment, mental health service, and mortuary affairs
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Interview clients regarding their financial, social, military, and psychological history and status
Quicklinks
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Wisconsin Department of Veterans Affairs